Your Rabbit Wash account
Delete Your Account Or Data
You can request deletion in the app or by email. You do not need to reinstall the app.
From The App
Sign in to The Rabbit Wash, open Profile, scroll to Delete account, and confirm. This action cannot be undone.
Request Deletion Without The App
Email support@rabbitwash.com with the subject “The Rabbit Wash account deletion request”. Include the email address or phone number associated with your account. Tell us whether you want your whole account deleted or only specific personal data. We may contact you to verify ownership; do not send your password, verification codes or full card number.
What Happens To Your Data
Deletion removes your profile information, saved vehicles and addresses, messages and notification tokens. Upcoming washes and active recurring billing are cancelled as part of account deletion.
Booking, payment and contractor-earnings records required for accounting, disputes or legal obligations may be retained, with customer-identifying details removed where possible. Details needed for a wash already in progress may remain until the service is complete. Retention depends on the record and the applicable obligation.
If the app reports that deletion could not be completed, email support so we can finish the request. Read our privacy policy for more information.